Terms & Conditions — sgabos

1Definitions

In these Terms and Conditions, the following words and phrases shall have the meanings set out below unless the context expressly requires otherwise:

• "Platform" means the sgabos website accessible at https://sgabos.cam, including all sub-pages, mobile-optimized views, and any associated applications.
• "sgabos," "we," "us," "our" means the operating entity behind the sgabos brand, a company incorporated and licensed offshore for the purpose of providing online betting and gaming services.
• "Player," "you," "your" means any individual who accesses the Platform, creates an account, or places a wager.
• "Account" means the personal account created by a Player upon completion of the registration process.
• "Balance" means the total funds held in a Player's Account at any given time, comprising deposited funds, winnings, and any credited bonus funds separately indicated.
• "Bonus Funds" means promotional credits granted to a Player that are subject to wagering requirements before they may be withdrawn as real money.
• "Wagering Requirement" means the number of times a bonus amount (or deposit plus bonus amount, as specified per promotion) must be staked before withdrawal of associated winnings is permitted.
• "KYC" (Know Your Customer) means the identity and address verification process required under our anti-money-laundering obligations before a Player's first withdrawal is processed.
• "IDR" means Indonesian Rupiah, the currency in which all transactions on the Platform are denominated.
• "WIB" means Western Indonesia Time (UTC+7), the default time zone used for all time-dependent rules and service-hour references on the Platform unless stated otherwise.

2Eligibility

Access to and use of the sgabos Platform is subject to the following eligibility criteria, all of which must be satisfied before you may register an Account or place any wager:

1. Age. You must be at least 21 years of age at the time of registration and at all times during which you use the Platform. By registering, you represent and warrant that you have attained the age of 21 years. We reserve the right to request proof of age at any time. Accounts found to be held by individuals under 21 years of age will be closed immediately and any balance, including winnings, will be forfeited.
2. Residency. You must be a resident of Indonesia and not be accessing the Platform from a jurisdiction in which online gambling is explicitly prohibited by applicable law. It is your sole responsibility to verify the legality of online betting in your place of residence before registering.
3. Legal Capacity. You must have full legal capacity to enter into a binding agreement. You must not be acting on behalf of a third party. You must not be under guardianship, trusteeship, or any other legal disability that would prevent you from entering into contracts.
4. Self-Exclusion. You must not be subject to any self-exclusion order, voluntary cooling-off period, or any other restriction that would prevent you from lawfully participating in gambling activities.
5. Single Account. You must not already hold an existing Account with sgabos. Each natural person is permitted to hold only one Account. Operating duplicate accounts, even under different personal details, is a material breach of these Terms.

3Account Registration

To access the full range of services on the sgabos Platform, you must complete the registration process. The following provisions apply:

• Accurate Information. You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address in Indonesia, valid email address, and a mobile phone number. You are obligated to update your account information promptly if any details change.
• Username and Password. You are responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. sgabos will not be liable for any loss resulting from unauthorized access to your Account caused by your failure to protect your credentials.
• Account Security. You should enable two-factor authentication (2FA) where available. You must notify our support team immediately at [email protected] if you suspect unauthorized access to your Account.
• One Account Rule. Only one Account per natural person is permitted. Accounts registered with false or duplicate information will be closed without prior notice, and any balance held in such accounts may be forfeited in full.
• Account Currency. All Accounts on the sgabos Platform are denominated in Indonesian Rupiah (IDR). No currency conversion is performed; all deposits, wagers, winnings, and withdrawals are processed in IDR.

4Identity Verification (KYC)

In compliance with international anti-money-laundering (AML) standards and responsible gaming obligations, sgabos requires all Players to complete a Know Your Customer (KYC) verification process prior to their first withdrawal request, and at any other time deemed appropriate by our compliance team.

The following documents are required for standard KYC verification:

• Primary Identity Document: A clear, unobstructed copy of your Indonesian National Identity Card (KTP — Kartu Tanda Penduduk). The name, date of birth, and photograph on the KTP must be legible.
• Proof of Address: A utility bill, bank statement, or official government correspondence issued within the past 90 days showing your full name and residential address in Indonesia.
• Selfie Verification: A recent photograph of yourself holding your KTP, with both your face and the document clearly visible.
• Payment Method Verification: Where a withdrawal is requested to a bank account, we may require confirmation that the bank account is registered in the same name as the sgabos Account.

sgabos reserves the right to suspend withdrawal processing until KYC verification is satisfactorily completed. Providing false, forged, or misleading documentation during KYC is grounds for immediate account closure and reporting to relevant authorities.

5Deposits

All deposits to your sgabos Account are processed in Indonesian Rupiah (IDR). The following terms govern your deposits:

• All deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited and will be reversed to the source account where possible, or held pending investigation.
• sgabos does not charge deposit fees. However, your bank or e-wallet provider may impose their own transaction charges, which are your sole responsibility.
• If a deposit does not credit to your Account within the expected timeframe, contact our support team via live chat with your transaction reference number for prompt resolution.
• sgabos reserves the right to impose maximum deposit limits at the account level for responsible gaming purposes or fraud prevention.

6Withdrawals

Players may request withdrawal of t heir available balance (excluding any locked Bonus Funds that have not yet met wagering requirements) subject to the following conditions:

• KYC Completion. Your Account must have passed full KYC verification before any withdrawal is processed. See Section 4 for document requirements.
• Minimum Withdrawal. The minimum withdrawal amount is Rp 50.000 per transaction.
• Withdrawal Methods. Withdrawals are processed exclusively to Indonesian bank accounts (BCA, BRI, BNI, Mandiri, CIMB Niaga) or e-wallets (OVO, DANA, GoPay) registered in the same name as your sgabos Account.
• Processing Times. Standard withdrawal requests are processed within 15 minutes to 1 hour during business hours (09:00–21:00 WIB, seven days a week). Requests submitted outside these hours will be queued and processed at the next available opportunity.
• Withdrawal Limits. Standard accounts carry a maximum daily withdrawal limit of Rp 50.000.000. VIP account holders may be eligible for higher limits at sgabos's discretion.
• Pending Wagers. Withdrawal requests will not be processed while you have open, unsettled wagers that exceed your withdrawal amount. You may choose to wait for settlement or reduce your withdrawal request accordingly.
• Verification Checks. sgabos reserves the right to conduct additional security and fraud checks on any withdrawal request. This may extend processing time by up to 48 hours. You will be notified if additional checks are required.

7Bonuses & Promotions

sgabos offers a range of bonuses and promotional offers to eligible Players. All bonuses are subject to the following general terms, in addition to any promotion-specific terms communicated at the time the offer is presented:

• Eligibility. Bonuses are available to Players who have completed account registration and, where specified, have made a qualifying deposit. Players who have self-excluded or are subject to responsible gaming restrictions may not be eligible for promotional offers.
• Welcome Bonus. New Players may be eligible for a Welcome Bonus on their first qualifying deposit. The applicable bonus percentage, maximum bonus amount, and wagering requirement are specified on the promotion page and are subject to change at sgabos's discretion.
• Wagering Requirements. Bonus Funds credited to your Account must be wagered a specified number of times before they or associated winnings can be withdrawn. Unless stated otherwise in a specific promotion's terms, wagering requirements apply to the combined deposit and bonus amount. Contributions toward wagering requirements vary by game type — sports bets typically contribute 100%, while certain casino games may contribute a lower percentage.
• Bonus Expiry. Unless otherwise specified, bonus offers must be claimed within 7 days of issue and wagering requirements must be completed within 30 days of the bonus being credited. Unclaimed or unmet bonuses will expire automatically.
• Abuse Prevention. sgabos actively monitors for bonus abuse, including but not limited to: wagering on outcomes with a mathematical certainty or near-certainty solely to meet wagering requirements, arbitrage betting using bonus funds, or coordinated play between multiple accounts. Any Player found engaging in bonus abuse will have their bonus forfeited and may have their account closed.
• Seasonal Promotions. sgabos runs special promotions aligned with Indonesian cultural moments including Idul Fitri, Indonesian Independence Day (17 August), Ramadhan, and major football events such as BRI Liga 1 fixtures and Piala AFF. Specific terms for each seasonal promotion are communicated separately and supersede these general bonus terms where they conflict.

8Betting & Gaming Rules

The following general rules apply to all wagering activity on the sgabos Platform. Game-specific rules are published within each product section of the Platform and form part of these Terms by reference.

• Finality of Wagers. Once a bet or wager has been confirmed and accepted by the Platform, it cannot be cancelled or amended by the Player. sgabos's settlement decisions on all wagers are final, subject to the dispute resolution process described below.
• Odds Changes. For pre-match sports bets, the odds displayed at the time of placement are the odds at which the bet is accepted. For live (in-play) wagers, odds are subject to real-time fluctuation and a brief acceptance delay. sgabos reserves the right to void bets placed at odds that were published in error.
• Mix Parlay. Mix parlay (multi-leg accumulator) bets require all selections to be correct for a return to be generated. If any single selection is void (e.g., match abandoned), that leg is removed from the accumulator and the remaining selections continue to be active.
• Togel. Togel (Indonesia's traditional numbers lottery) draws are conducted by licensed third-party operators. Results are published directly on the Platform. sgabos does not control draw outcomes and bears no liability for results produced by the underlying draw operator.
• Voor Bola. Voor bola (Asian handicap) bets are settled according to the handicap line accepted at the time of placement. In the event of a push (draw after handicap is applied), stakes are refunded in full.
• Void Markets. A market or bet may be declared void in the following circumstances: match or event abandonment; technical error resulting in incorrect odds; breach of these Terms by the Player; or other extraordinary circumstances at sgabos's sole discretion. Void bets result in a full return of the staked amount.
• Maximum Payout. sgabos reserves the right to apply maximum payout limits on a per-event and per-market basis. Where a payout limit applies, it will be displayed within the relevant market before bet placement.
• E-Sports. Bets on Mobile Legends MPL, PUBG Mobile, Free Fire, and other e-sports markets are subject to the same general betting rules above plus any e-sports-specific rules published in the Platform's e-sports section.

Dispute Resolution: If you believe a wager has been settled incorrectly, you must submit a dispute via our live support channel within 72 hours of the settlement time. Disputes submitted beyond this window will not be considered. sgabos's decision following an internal review is final and binding.

9Responsible Gaming

sgabos is committed to promoting responsible gambling practices. We provide the following tools and resources to all Players. You acknowledge and agree that use of these tools is your right and, where applicable, your obligation:

• Deposit Limits. You may set daily, weekly, or monthly deposit limits on your Account at any time via your account settings. Limit increases take effect after a 24-hour cooling-off period; limit reductions take effect immediately.
• Session Time Limits. You may set reminders that notify you when you have been playing for a specified duration. Session time reminders are intended to encourage regular breaks from gambling activity.
• Self-Exclusion. You may request a voluntary self-exclusion from the Platform for periods of 30 days, 90 days, 180 days, or permanently. During a self-exclusion period, you will be unable to log in or make deposits. To request self-exclusion, contact our support team at [email protected].
• Reality Checks. The Platform will display periodic notifications informing you of the duration of your current session and your net wagering position during that session.
• Access to Support. If you believe gambling is negatively affecting your life or the lives of people around you, we urge you to seek assistance. Our support team can direct you to appropriate external resources.

10Prohibited Conduct

The following conduct is strictly prohibited on the sgabos Platform and may result in immediate account suspension, account closure, forfeiture of balance, and legal action where appropriate:

• Registering more than one Account, or registering an Account using false, inaccurate, or third-party personal information.
• Using automated software, bots, scripts, or any artificial means to place wagers, exploit promotions, or manipulate game outcomes.
• Engaging in match-fixing, spot-fixing, or any form of collusion with other Players or third parties to influence the outcome of events on which bets have been placed.
• Exploiting technical errors, software glitches, or pricing mistakes to gain an unfair advantage. Any winnings derived from such exploitation will be voided.
• Engaging in any form of money laundering, including depositing funds for the purpose of withdrawal without genuine wagering activity.
• Sharing, selling, or transferring your Account to another person.
• Placing wagers on behalf of third parties, operating as an agent, or acting as an unlicensed bookmaker using the Platform.
• Using the Platform from a jurisdiction in which accessing online gambling services is prohibited by local law.
• Harassment, threats, or abusive behavior directed at sgabos staff or other Players via any communication channel.

11Intellectual Property

All content on the sgabos Platform — including but not limited to the brand name, logo, website design, software, graphics, text, odds data, game content, and promotional materials — is the exclusive intellectual property of sgabos or its licensed content providers, and is protected by applicable international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial betting and gaming purposes. This license does not permit you to: reproduce, copy, distribute, or sell any Platform content; use sgabos trademarks or branding without prior written consent; reverse-engineer or decompile any software component of the Platform; or create derivative works based on Platform content.

Any unauthorized use of sgabos intellectual property will result in immediate termination of your account and may be subject to legal proceedings.

12Limitation of Liability

To the fullest extent permitted by applicable law, sgabos and its directors, officers, employees, affiliates, agents, and licensors shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform.
• Any loss of funds resulting from unauthorized access to your Account caused by your failure to maintain the security of your login credentials.
• Interruptions or outages to the Platform caused by circumstances beyond our reasonable control, including but not limited to internet connectivity failures, power outages, government actions, or natural disasters.
• Errors in odds, game results, or payout calculations that are corrected within a reasonable timeframe, provided that corrections are applied consistently and without undue delay.
• Any loss of winnings or data resulting from the closure of an Account found to be in breach of these Terms.

sgabos's total aggregate liability to any Player for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by that Player in the 30 days immediately preceding the event giving rise to the claim.

13Suspension & Termination

sgabos reserves the right to suspend or permanently close any Player Account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Provision of false, misleading, or unverifiable information during registration or KYC.
• Engagement in prohibited conduct as described in Section 10.
• Failure to complete KYC verification within 30 days of a withdrawal request being submitted.
• Reasonable suspicion of fraudulent activity, money laundering, or other criminal conduct.
• Receipt of a self-exclusion request from the Account holder.
• Regulatory or legal obligation requiring us to restrict or terminate your access.

Upon account closure for breach of Terms, sgabos reserves the right to forfeit any balance remaining in the Account, including both real money and Bonus Funds. Where an account is closed for reasons unrelated to a breach (e.g., voluntary closure by the Player), any remaining real-money balance will be returned to the Player via their verified withdrawal method following completion of any outstanding security checks.

You may request voluntary account closure at any time by contacting our support team. Voluntary closure requests are processed within 2 business days (WIB). Any open wagers at the time of closure will be settled normally and the resulting balance processed for withdrawal.

14Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which sgabos holds its offshore gaming license. By accepting these Terms, you agree that any dispute arising out of or in connection with your use of the Platform that cannot be resolved through our internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts in that licensing jurisdiction.

Nothing in this clause shall limit sgabos's right to seek emergency injunctive or other equitable relief in any jurisdiction as necessary to protect its legitimate business interests, intellectual property, or to prevent ongoing harm.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be deemed severed from the remainder of the Terms, which shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original intent of the parties.

15Amendments

sgabos reserves the right to modify, update, or replace any part of these Terms and Conditions at any time and at our sole discretion. Changes will take effect upon publication of the revised Terms on the Platform, accompanied by an updated "Last Updated" date.

Where changes are material — meaning they significantly affect your rights or obligations as a Player — sgabos will provide advance notice of at least 14 days via the email address registered to your Account before the revised Terms take effect. For non-material changes, the updated Terms take effect immediately upon publication.

Your continued use of the Platform following the effective date of any revised Terms constitutes your acceptance of those Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request voluntary account closure as described in Section 13.

16Contact

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any other aspect of your sgabos Account or use of the Platform, please contact our support team through the following channel:

For responsible gaming support, self-exclusion requests, or account restriction enquiries, please include "Responsible Gaming Request" in the subject line of your email so that our dedicated team can prioritize your case. You can also visit our Responsible Gaming page directly for self-service tools and guidance.

For general platform questions, frequently asked questions, and guides on deposits, withdrawals, and account management, please visit our FAQ page.